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After the release of Top 10! 2.0 and the UI refresh, the video in this article was out of date. The steps should work the same but if you have any troubles, please create a ticket! A new video is being created!
1

From the "Explore" tab

  1. Click “Friends” on the bottom bar
  2. Click into the search bar
  3. Enter the friend’s username
  4. Click “Add”
  5. Click “OK”
2

Completed!

You have now created a friend request!